Terms and Conditions

Legal Requirements Regarding the Sale and Supply of Liquor

1. Simon Lang Wines encourages a responsible approach to appreciating our wines and we take our responsiblities under applicable liquor licensing laws seriously, including that it is a conndition of sale that:
1.1 Purchasers must be 18 years of age or more.
1.2 Liquor will not be delivered to any person under 18 years of age and proof of age may be required at the time of delivery.
1.3 Liquor will not be delivered to unattended premises where persons possibly under 18 years of age are observed in the vicinity.
1.4 Liquor will not be delivered to unattended premises in South Australia under any circumstances.

How to Buy Online

2. All online purchases must be for delivery within Australia only.
3. General customers buying online must purchase via the Online General Sales web page.
4. Wholesale trade customers buying online must purchase via the Online Wholesale Sales web page and have a current ABN and a relevant Liquor Licence issued by the appropriate licensing authority in Australia.
5. A minimum of 2 x 750mL bottles of a single product up to a maximum of 12 bottles of each product applies to general customers. Please contact us to discuss larger order quantities.
6. Minimum and maximum order quantities vary for wholesale trade customers. Please contact us to discuss your particular requirements.

Delivery

7. Our freight calculator available during the purchase checkout process provides details of all delivery charges before concluding the transaction.
8. After the first delivery attempt, each and every subsequent attempt will incur a further delivery charge equivalent to that charged in the first instance unless waived by us at our absolute discretion.
9. Subject to clause 1, any wine left unattended at premises in accordance with a purchaser's instructions, and where permitted by law to do so, shall be at the sole risk of the purchaser.
10. Unfortunately, we are unable to deliver to post office box addresses.
11. We aim to have your delivery to you within 5 business days, however, please allow up to 10 business days, particularly to some regional areas.
12. Although our delivery drivers are unable to give you advance notice of their delivery time, they will attempt to call you on the telephone number you provide should they have any trouble getting your delivery to you unless our nominated courier for your order is Australia Post, in which case a card will be left for you instead providing details as to how and where to collect your wine.

Returns and Refunds

13. Should your purchase be faulty or damaged or we have breached a consumer guarantee under the Australian Consumer Law, we will happily refund any purchase monies paid in full, including any delivery charges, shortly after we arrange for and obtain the product's return at our expense. Alternatively, we will be happy to replace the product if you prefer, subject to the availability of stock. Please contact us as soon as you have any concerns.

Miscellaneous

14. A revised tax invoice providing wine equalisation tax (WET) details will be issued within 30 days of receiving a wholesale trade customer's online order.
15. All products offered for sale are subject to the availability of stock.
16. Title and risk with respect to all products purchased or replaced passes to you on delivery.
17. Subject to clause 13, we reserve the right to refuse to accept or fulfil any order or deliver any wine at our absolute discretion, or where required by law to do so. Any purchase monies paid will be refunded in such instances.
18. All notifications, correspondence and documentation, including any order or payment confirmation or tax invoice, shall be effectively given to you by way of email, post or both to the last known email address or postal address you provided to us.
19. If any provision of these terms and conditions is prohibited, invalid or unenforceable in any jurisdiction, that provision will, as to that jurisdiction, be ineffective to the extent of the prohibition, invalidity or unenforceability without invalidating the remaining provisions of these terms and conditions or affecting the validity or enforceability of that provision in any other jurisdiction.
20. These terms and conditions are governed by the laws of South Australia and each party submits to the non-exclusive jurisdiction of the courts there in connection with matters concerning these terms and conditions.

Simon Lang Wines
South Australian Liquor Licence No. 51402881